Terms and Privacy

Privacy Policy

We take the protection of your personal data very seriously.

Privacy Policy describes our approach to using and protecting your personal information. Privacy Policy details
information on how we use personal data that we hold about you and provides information about your legal
rights concerning them. By using the website, you agree to the collection and use of information in accordance
with this policy and the terms.

You must comply with any laws applicable to privacy and data security and with the current Privacy Policy as
published at www.ravenscience.com.

Please read the following information carefully.

What personal data will we process about you?

We will not use or share your personal data with anyone except as described in this Privacy Policy.

We collect data about our website’s visitors using technology such as cookies and similar technology. This can
include information about your location, the type of device you are using and your online browsing history.  If
you would like to know more about our cookies and how to manage them, please go to Cookie Notice.

We may also obtain additional information about you from other reputable data sources. The data these
companies might hold about you has been collected from publicly available records, such as the electoral roll,
or from other sources where you have agreed for your information to be shared with third parties.

We may also match your cookie data with this third party data, and aggregate this data into interest-based
segments or profiles which we use to develop our products, or serve you more relevant advertising.

For what purposes do we use this data?

• Improving the design and style of the website;
• Enabling you to share our content with others using social media or email;
• Conducting market research;
• Dealing with any query or complaint;
• Sending you push notifications from our apps;

Legal basis for processing your personal data

Our legitimate interest is to analyse our website traffic for marketing and in order to maintain the expected
level of the service and subsequently reduce error messages and page loads, all in accordance with your
consent.

We will use your personal data for personalisation of content and service, advertising analytical purposes,
advertising and marketing only if we have your specific consent to do so. This may also include the use of data
provided by you and our partners for profiling purposes so we can improve our products and services.

How can you access and update your personal information?

You have the right to access your personal data that we hold about you, to correct data that is inaccurate or
incomplete, right to be forgotten and ask for the data we hold about you to be erased and other rights under
relevant laws. These rights are not absolute and certain exemptions can apply.

For any requests regarding to abovementioned, please send us e-mail using our online form available on the
website.

How long do you keep my personal information for?

We will keep your information only for as long as it is relevant and useful for the purpose for which it was
originally collected in accordance with relevant laws.

With whom do we share your data?

Advertisers and advertising networks sometimes require data to select and serve relevant advertisements to
you and others. They can collect cookie data but this cannot be used to identify you personally.

We may provide them with aggregate cookie information about our users with certain attributes (for example,
number of clicks on their advertisement by specific age group of people).

We may also use such aggregate information to help advertisers reach the kind of audience they want to
target.

Furthermore, we shall cooperate with any investigations and legal proceedings and disclose your data if legally
required to permit any relevant authority to inspect our and your content or traffic, provided that, where
possible without breaching any legal or regulatory requirement, we give you reasonable prior notice of such
requirement.

We may also, without notice, report to the appropriate authorities any conduct by the user that we believe
violate applicable law, and provide any information about you, or your traffic and cooperate in response to a
valid court order, or formal requests (as distinct from enforceable orders) from recognized law-enforcement
agencies investigating any such activity, or in response to a formal request in a civil action that on its face
meets the requirements for such a request, or where there is a clear and immediate need to disclose
information in the public interest or to protect life.

Our decision to disclose your data may be also triggered by conduct perceived to expose us to legal liability.

We may transfer, sell or assign any of the information described in this Privacy Policy to third parties because
of a sale, merger, consolidation, and change of control, transfer of assets or reorganization of our business.

We may employ third party companies and individuals to facilitate services or any portion thereof, to provide
the services or any portion thereof on its behalf, to perform tasks (e.g., without limitation, maintenance
services, database management, web analytics and improvement of the services) or to assist us in analysing
how the services are used.

Security of information

We will make best efforts to ensure that physical, electronic, and managerial security measures are in place to
protect the loss, misuse, and alteration of the information under our control and will take many measures to
protect this information while it is stored.

No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a
result, while we strive to protect your personal information, but can't guarantee the security of any
information that user transmit.

Oversea transfer of data

You should be aware that by using the website and those of our partners or any website we link through to,
your personal data may be processed in or transferred to other countries, including outside the EEA, such as
the USA and India. If we do then we will make sure that it is protected in the same way as if it was being
processed in the EEA, and you agree to your personal data being transferred or processed in this way.

Your personal data will only be stored or transferred within the UK, EU or US under the EU-US Privacy Shield,
or using other safeguards that have been approved by the relevant regulatory body.

Changes to the Privacy Policy

We reserve right to modify this Privacy Policy at any time.

This Privacy Policy is effective as of 13 May 2019 and will remain in effect except with respect to any changes
in its provisions in the future, which will be in effect immediately after being posted on
www.ravenscience.com .

Terms and conditions of use

These terms of use apply to all visitors to this website.

By accessing the website (which includes browsing and any use, with any device or by any means) you are agreeing to be legally bound by these terms.

Personal data use (other policies to read before using the website)

Before using the website please read our Privacy Policy, Cookies Notice. If you do not want us to collect any kind of information about you, you can adjust any cookies in the recommended way.

Intellectual property rights

We hold all intellectual property rights, including copyright, in the content accessible on the website, including
text, pictures, graphics, video, audio material, software or any other content. All rights are hereby reserved.

Our logo is a registered trademark and part of its intellectual property. You may not use this mark without our
prior written permission.

Your use of the website

Individual users are free to make use of the information under terms stated here. You can use the website and
the content only for your personal, non-commercial use.

For this purpose alone you may retrieve and display the content on a computer screen. You may also print out,
but not a photocopy, one copy of individual files on paper and store files in electronic form on disc, but not on
any server or any other storage device connected to a network where the content could be accessed by other
users.

Except as set out above, you agree not to download, copy, reproduce, modify, store, archive, show in public,
redistribute or commercially exploit in any way any part of the content without our prior written permission.

Abuse

You may not use the website to engage in, foster, or promote illegal, abusive, or irresponsible behavior,
including:

• any activity or conduct that is likely to be in breach of any applicable laws, codes or regulations,
  including data protection and privacy laws and laws relating to unsolicited commercial electronic
  messages,
• use of an internet account or computer without the owner's authorization,
• unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or
  test the vulnerability of a system or network or to breach security or authentication measures
  without express authorization of the owner of the system or network; or disrupt any service, data,
  account or network by any means,
• monitoring data or traffic on any network or system without the express authorization of the owner
  of the system or network,
• introducing intentionally, knowingly or recklessly, any virus or other contaminating code,
• collecting or using information, including email addresses, screen names or other identifiers, by
  deceit, (such as, phishing, Internet scamming, password robbery, spidering, and harvesting),
• use of any false, misleading, or deceptive TCP-IP packet header information in an email or a
  newsgroup posting,
• distributing software that covertly gathers or transmits information about a user,
• distributing advertisement delivery software unless: (i) the user affirmatively consents to the
  download and installation of such software based on a clear and conspicuous notice of the nature of
  the software, and (ii) the software is easily removable by use of standard tools for such purpose
  included on major operating systems (such as Microsoft's "add/remove" tool),
• any conduct that is likely to result in retaliation against the CSP network or website, or CSP's
  employees, officers or other agents, including engaging in behaviour that results in any server being
  the target of a denial of service attack (DoS),
• any activity intended to withhold or cloak identity or contact information, including the omission,
  deletion, forgery or misreporting of any transmission or identification information, such as return
  mailing and IP addresses,
• interference with service to any user of the CSP or other network including, without limitation, mail
  bombing, flooding, deliberate attempts to overload a system and broadcast attacks,
• any action which directly or indirectly results in any of CSP IP space being listed on any abuse
  database (i.e. Spamhaus),
• conducting any gambling activity in violation of any required licenses, codes of practice, or necessary
  technical standards required under the laws or regulations of any jurisdiction in which your site is
  hosted or accessed; or
• any action that is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to
  CSP,
• or for any high risk use (where failure or fault of the Services could lead to death or serious bodily
  injury of any person, or to severe physical or environmental damage). For example, you may not use,
  or permit any other person to use, the Services in connection with aircraft or other modes of human
  mass transportation or nuclear or chemical facilities.

You may not attempt to probe, scan, penetrate or test the vulnerability of a CSP system or network, or to
breach the CSP security or authentication measures, whether by passive or intrusive techniques.

Offensive content

You may not publish, transmit or store on or via the website any content or links to any content that we
reasonably believe:

• constitutes, depicts, fosters, promotes or relates in any manner to child pornography, bestiality, non-
  consensual sex acts, or otherwise unlawfully exploits persons under 18 years of age,
• publish, transmit or store any content or links to any content that is excessively violent, incites
  violence, threatens violence, contains harassing content or hate speech, creates a risk to a person’s
  safety or health, or public safety or health, compromises national security or interferes with an
  investigation by law enforcement,
• is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters
  and pyramid schemes,
• is defamatory or violates a person’s privacy; or
• is otherwise malicious, fraudulent, morally repugnant.

Export control

The website may not be used in violation of export laws, controls, regulations or sanction policies of the UK or
your applicable jurisdiction.

The website may not be used by persons, organizations, companies or any such other legal entity or
unincorporated body, including any affiliate or group company, which is involved with or suspected of
involvement in activities or causes relating to: illegal gambling; terrorism; narcotics trafficking; arms trafficking
or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or
biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others
whatsoever who sponsor or support the above such activities or causes.

You may not use our website in a manner that infringes on or misappropriates the rights of a third party in any
work protected by copyright, trade or service mark, invention, or other intellectual property or proprietary
information.

Links from other sites

Third parties are permitted to link to stories within the website, using the URL and quoting the headline and
the source website. Content must not be reproduced on a third party site without express authorisation from
us.

A third party must ensure that nothing on its own web site suggests or could be understood to imply that any
part of the website is part of its own website unless the third party has obtained our prior written approval.

We reserve the right to withdraw any permission without explanation or notice if in its sole judgement use of
such links is excessive or inappropriate. We also reserve the right to change the location and nature of files
within the website without explanation or notice and it is the responsibility of the third party to check and
update links.

Third parties must not deep-link to, or frame or use other techniques to enclose any part of the website.

WARRANTIES/ DISCLAIMERS

WE MAKE NO WARRANTIES, ORAL OR WRITTEN, EXPRESS OR IMPLIED, WITH RESPECT TO ANY SERVICES SOLD
OR PROVIDED HEREUNDER, ALL OF WHICH ARE PROVIDED “AS IS.” IN ADDITION:

1. WE DISCLAIM AND DO NOT PROMISE THAT THE FUNCTIONS CONTAINED IN OUR PRODUCT(S) OR
   SERVICES WILL MEET CUSTOMER’S REQUIREMENTS OR THAT THE OPERATION OF OUR PRODUCT(S) WILL
   BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE OR FREE FROM VIRUSES OR OTHER HARMFUL
   COMPONENTS. THE SERVICE IS PROVIDED WITH NO WARRANTIES REGARDING SECURITY, RELIABILITY,
   PROTECTION FROM ATTACKS, DATA INTEGRITY, OR DATA AVAILABILITY. THE SERVICE IS PROVIDED ON AN
   “AS IS” AND “AS AVAILABLE” BASIS.
2. YOU ACKNOWLEDGE THAT THERE ARE RISKS IN INTERNET CONNECTIVITY THAT COULD RESULT IN THE
   LOSS OF YOUR
   DATA, PRIVACY, CONFIDENTIAL INFORMATION AND PROPERTY.
3. ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
   WORKMANLIKE QUALITY, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
   NONINFRINGEMENT ARE EXPRESSLY DISCLAIMED.
4. WE DO NOT PROMISE TO BACKUP ANY DATA.
5. WE DO NOT WARRANT THE HARDWARE OR SOFTWARE OF ANY THIRD PARTY MANUFACTURER OR
   LICENSOR.
6. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR ANY PROVIDER, AUTHORIZED
   REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF OUR LIABILITY.
7. THE ABOVE EXCLUSIONS SHALL NOT APPLY TO THE EXTENT A JURISDICTION DOES NOT ALLOW FOR
   APPLICATION OF THE SAME.
8. WE WILL HAVE NO LIABILITY TO YOU FOR ANY UNAUTHORIZED ACCESS OR USE, CORRUPTION, DELETION,
   DESTRUCTION OR LOSS OF ANY OF YOUR CONTENT.
9. THE CONTENT ON THE WEBSITE SHOULD ONLY BE USED FOR YOUR GENERAL INFORMATION AND USE AND
   NOT BY WAY OF SPECIFIC RECOMMENDATION OR ADVICE.

LIMITATIONS OF LIABILITY

WE WILL NOT UNDER ANY CIRCUMSTANCE, WHETHER AS A RESULT OF BREACH OF CONTRACT, BREACH OF
WARRANTY, TORT OR OTHERWISE, BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, INDIRECT OR
EXEMPLARY DAMAGES, HOWEVER CAUSED, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
REVENUES, LOSS OF USE OF OR DAMAGE TO ANY ASSOCIATED EQUIPMENT OR DATA, COST OF CAPITAL, COST
OF SUBSTITUTE PRODUCTS, FACILITIES OR SERVICES, DOWNTIME COSTS, OR CLAIMS OF THE YOUR
CUSTOMERS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE POSSIBILITY
THEREOF IS OR HAS BEEN BROUGHT TO THE ATTENTION OF THE PROVIDER.

Indemnification for your acts

You agree to indemnify and hold us harmless and any of our agents or vendors from any and all claims, losses,
liabilities, damages, expenses and costs (including attorneys’ fees and court costs) arising out of or in
connection with any of yours breach of any obligation hereunder including, but not limited to your failure to
comply with these terms or any other relevant provisions or failure to follow any applicable privacy/data
security policy or other applicable laws.

Links to third party sites

This website can contain links to other web sites operated by parties who are wholly separate from us. Links to
all third party sites are identifiable because clicking on them will launch new browser windows displaying the
third party’s website URLs, or are otherwise indicated as such.

Such links are provided for your convenience and reference only and you access them at your own risk.

We cannot be held responsible in any way for the content, operation or availability of such websites.

English law

By accessing the website you agree to accept that these terms are governed by and construed in accordance
with the laws of England. You also accept the exclusive jurisdiction of the English Courts in relation to any
dispute that may arise in connection with these terms or your use of the website or arising in any way from the
content on the website.

Termination or restriction of use

Please note that in case of breach of the terms, we may terminate or restrict your access in accordance with
the terms and other relevant regulation.

We may intercept or block any content or traffic belonging to you or to users where our website is being used
unlawfully or not in accordance with this terms.

Changes to the terms

You must comply with this terms. We may from time to time amend this terms to further detail or describe
reasonable restrictions on your use by publishing a revised version as published at www.ravenscience.com.